Shipping and Delivery
Want to check your order status? Please check your email and find your tracking information and order details. If you have any questions, feel free to contact us at [email protected]
You will receive an email with your tracking details once your order has been dispatched. Please contact us if you have any questions or concerns about your order delivery.
1. HOW LONG FOR SHIPMENT?
Receiving time=Processing time+Shipping time.
1) Processing time: 1-5 Working Days
2) Shipping Time:
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Standard Shipping (United States): 4–7 working days
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Priority Shipping (United States): 1–4 working days
Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-5 Working Days processing period required to process your order from the date your order is placed.
3) The package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
4)If you are a non-US customer, you may be subject to customs duties for your purchase. Once your order is completed, please provide us with the relevant customs documents such as the invoice or receipt. We will review the documents and process your tax refund accordingly.
5)Depending on local postal delivery conditions, you may need to collect your package from your local post office. Thank you for your patience and understanding.
Failed Delivery Situation
- We are not responsible for failed delivery due to customer negligence, including but not limited to incorrect delivery information provided, such as order address/contact number/recipient name. In this case, we cannot refund your order.
- If you find that your order information is incorrect, please contact us at [email protected] as soon as possible before shipment and provide your order number and correct information.
Additional Information
- Due to unforeseen delays or slight delays in providing tracking details in the transportation process of some carriers, we appreciate your patience and understanding. Ensuring your order is delivered as soon as possible is our top priority.
- Shipping time does not include order processing time. Please check your Order Details page for more information on your order.
- During peak shopping seasons, unexpected delays may occur during shipping. Thank you for your understanding.